Privacy Policy
Effective date: 11/04/2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we gather, use, disclose, and safeguard the data you provide when you access and use our services through our website (“Site”).
By accessing our Site, you consent to the collection, application, and sharing of your personal information as described in this Privacy Policy. If you do not agree with our policies, please discontinue use of the Site immediately.
Information We Collect
When you interact with our Site, we gather both personal and non-personal data to offer a more tailored experience and provide our services. Below, we outline the types of data we may collect.
Personal Information
When you use our Site, we may request certain personally identifiable details, such as:
- Full name
- Email address
- Phone number
- Mailing address
This data allows us to identify you, communicate with you, and provide personalized services.
Non-Personal Information
We may also collect non-personal data related to your use of the Site, such as:
- Browser type and version
- IP address
- Device details (e.g., operating system, Internet service provider)
- Website usage patterns
This information helps us optimize the Site’s functionality, troubleshoot issues, and improve your experience.
Cookies and Tracking Technologies
To improve Customers’ experience on our Site and gather analytical data, we use various tracking technologies, such as cookies, web beacons, and scripts. You may turn off cookies through your browser settings, but be aware that this may limit some features on our Site.
Types of Cookies We Use
- Session Cookies for the smooth operation of our Site
- Security Cookies to protect your data
- Preference Cookies to remember your settings
- Advertising Cookies to personalize ads
How We Use Your Data
We utilize the collected data for different purposes, including those listed below.
Service and Operational Uses
- Providing and maintaining our services
- Notifying you about updates and changes
- Offering customer support
- Monitoring and analyzing Site usage
- Ensuring security and preventing fraudulent activities
Marketing and Communication
- Sending promotional materials related to our services (unless you opt-out)
- Personalizing advertising content based on user interests
Data Retention and Deletion
We are committed to handling your data responsibly. This section explains how long we retain your information and how you can request its removal.
Data Retention
We keep personal data only as long as needed to carry out the purposes outlined in this Privacy Policy. In certain cases, we may retain your information to:
- Comply with legal obligations
- Address disputes and enforce agreements
- Maintain records for business or operational purposes
Additionally, we may keep Usage Data for a shorter duration unless it is required for:
- Enhancing security measures
- Improving website functionality
- Meeting legal retention requirements
Unless legally required otherwise, we do not retain personal data for more than 12 months after your last interaction with our Site.
Data Deletion
You have the right to request the deletion of your personal details from our systems. Upon verifying your request, we will remove your information unless retention is necessary for the following:
- Legal compliance
- Resolving disputes
- Enforcing policies or agreements
To submit a deletion request, visit our Contact Us page and complete the necessary form. Once your request is approved, our Company will delete your data and notify you via email or other communication channels.
Data Transfers and Protection
Your data may be transferred to and kept on servers located outside your country. Data protection regulations may vary from those in your country.
If you are accessing our services from outside the USA, you acknowledge that by providing your information, you consent to its transfer and processing in the United States. To ensure the security and confidentiality of your data during transfers, we implement the following safeguards:
- Encryption protocols to protect data during transmission
- Access controls to restrict unauthorized access
- Compliance with international data protection standards
- Regular security audits to define and address vulnerabilities
We are committed to handling your personal data responsibly and in full compliance with this Privacy Policy.
Disclosure of Information
We may disclose your information under the following circumstances:
Legal Obligations
We may disclose personal data if required by law or to:
- Abide by legal obligations
- Protect our rights and assets
- Investigate policy violations
- Safeguard users and the public
Third-Party Services and Partners
We do not sell or rent your personal data. However, we may share non-personal data with third-party partners to enhance our services. These services include:
- Analytics providers. The Company may partner with external analytics services to better comprehend user behavior and enhance the performance of our Site. These third-party providers collect and study non-personal information related to user interactions, helping us refine functionality and optimize the overall user experience.
- Advertising services. To show advertisements that align with your interests, the Company works with advertising partners. These third-party services track non-personal data related to your browsing activity, both on our Site and across the web, to display ads that are more relevant to you.
- Google Analytics. This tool is used to track and evaluate how visitors interact with our Site. For advertising purposes, it may share collected data with other Google services. If you prefer to prevent this data sharing, you may install the Google Analytics opt-out browser add-on. For further details, read Google’s Privacy Policy page.
- Google AdSense DoubleClick Cookie. To deliver customized advertisements on our Site, Google utilizes the DoubleClick cookie. If you wish to disable this feature, you can do so at any time by adjusting your preferences on the Google Ads Settings page.
- Payment processors. The Company partners with third-party providers like Mollie and Payabl to process payments for our products and services. These payment processors adhere to PCI-DSS standards, ensuring that transactions are handled securely. Your payment card details are never saved in our systems.Rest assured that we do not share any sensitive personal details with third parties.
Children’s Privacy
Our Site is intended solely for users aged 18 or older. We do not knowingly collect personal data from minors. If you are sure a child has provided us with their data, contact us immediately, and we will remove it.
Third-Party Websites
Our Site or team members may provide links to other resources. Our Company is not liable for the content or privacy practices of these external sites. We advise you to look through their privacy policies before sharing any personal data.
Your Data Protection Rights under the UK General Data Protection Regulation (UK GDPR)
If you are located in the United Kingdom, the collection and use of your personal data by our Company are governed by the UK General Data Protection Regulation (UK GDPR), supplemented by the Data Protection Act 2018.
The legal basis for processing your personal data depends on the nature of the data and the purpose for which it is processed, in line with UK GDPR requirements.
Legal Basis for Data Collection
We process your personal data only when necessary and in accordance with UK GDPR principles. The key legal bases for collecting and using your data include:
- Performance of a contract. We process data to fulfil our contractual obligations to you.
- Your consent. We process your data where you have freely given clear and informed consent.
- Legitimate interests. We may process your data where it is necessary for our legitimate interests, provided this does not override your rights and freedoms.
- Processing payments. Necessary for the performance of a contract or compliance with a legal obligation.
- Legal obligations. Processing necessary for compliance with a legal obligation we are subject to.
Your Data Protection Rights under UK GDPR
As a UK resident, you have the following rights regarding your personal data under UK GDPR:
- Right of access. You can request a copy of the personal data we hold about you.
- Right to rectification. You can ask us to correct inaccurate or incomplete data.
- Right to object. You have the right to object to processing under certain circumstances.
- Right to restrict processing. You can request restriction under certain conditions.
- Right to data portability. You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to withdraw consent. Where we rely on consent, you may withdraw it at any time.
Exercising Your Rights
To exercise any of your rights, please contact us using the details in our Contact Us section. We may require proof of identity before processing your request to protect your data.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you live in the European Economic Area (EEA), the collection and use of your personal details by our Company are governed by the General Data Protection Regulation (GDPR). The legal basis for processing your information depends on the nature of the data collected and the purpose for which it is used.
Legal Basis for Data Collection
We process your personal data only when necessary and in accordance with GDPR guidelines. The key reasons for collecting and using your information include:
- Fulfilling contractual obligations. We process data to provide the services you have requested.
- Obtaining your consent. The Company uses your information when you have explicitly agreed to it.
- Legitimate business interests. We handle data in a way that benefits our operations while respecting your rights.
- Processing payments. If necessary, to ensure secure financial transactions.
- Meeting legal requirements. Complying with applicable laws and regulations.
Your Data Protection Rights
As an EEA resident, you have several rights concerning your personal data. These include:
- Access to your data. You can request a copy of the personal information we hold about you.
- Correction of information. If any data is inaccurate or incomplete, you can request modifications.
- Objection to processing. You may oppose the use of your data for specific purposes.
- Restriction of processing. Under certain conditions, you can request that we limit how your information is used.
- Data portability. You have the right to receive your data in a structured and commonly used format.
- Withdrawal of consent. If you previously provided consent for data usage, you can revoke it anytime.
Exercising Your Rights
To access, change, or delete your data, contact us through our designated channels. In some cases, we may require identity verification before processing your request to guarantee the security of your data.
Additionally, if you believe your data is being misused or improperly handled, you have the right to file a complaint with your local Data Protection Authority within the EEA.
United States Privacy Policy
This Regional Privacy Policy applies to users in specific states within the U.S. and serves as an extension of our general Privacy Policy. It outlines how we collect, use, and disclose personal information, as well as the rights you have under the privacy laws of your state.
Applicability and State-Specific Privacy Laws
This policy is relevant for users residing in California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia. These states have specific privacy laws, collectively called “State Privacy Laws.”
If you are a resident of California or Colorado, please refer to the following for more specific details:
- California Consumer Privacy Notice
- Colorado Privacy Notice
Note that certain privacy rights are applicable only to residents of specific states. The Company may require proof of residency to process certain requests.
Why We Collect Personal Information
We collect personal information to ensure we can provide and improve our services. The purposes for collecting personal data include:
- Supplying and customizing our Services
- Handling orders, payments, and account management
- Marketing and advertising activities
- Analyzing our internal performance
- Keeping the safety and reliability of our Services
- Providing customer support
Your Privacy Rights under the U.S. State Privacy Laws
According to U.S. state privacy laws, you have rights regarding your information, which may vary depending on your state. These rights include:
- Right to Know. Request information about the personal data we collect and use, including the types of data, sources, purpose for collection, third-party sharing, and any data “sales” or disclosures.
- Right to Access. Ask for a copy of the personal data we have about you.
- Right to Correct. Demand corrections for any inaccurate or incomplete information.
- Right to Delete. Request the deletion of your personal data.
- Right to Opt-Out of Targeted Advertising. Opt out of having your data used for targeted or interest-based advertising.
- Right to Opt-Out of “Sales” of Personal Data. In certain states, you can prevent the “sale” of your personal information.
- Right to Opt-Out of Automated Decision-Making. You may have the right to opt out of automated decision-making that affects your legal, employment, or credit-related interests. However, our Company does not use such profiling except in cases related to fraud prevention.
Exercising Your Privacy Rights
You can manage (access, update, or delete) your data in two ways:
- Via your account settings
- By reaching out to us through our Contact Us page
Remember that restricting or removing your data may affect how you interact with our Services.
We do not sell personal information. However, we use services that may display interest-based ads. This may be considered “sharing” under certain State Privacy Laws. To opt out of such “sharing,” adjust your privacy settings or use the Global Privacy Control (GPC) signal in supported browsers.
Identity Verification and Authorized Agents
To ensure the security and accuracy of personal data requests, we may require identity verification before processing requests for access, correction, or deletion of your information. This verification process may involve submitting a government-issued identification document.
If you prefer, you can appoint an authorized agent to make requests on your behalf. However, both your identity and the agent’s authorization must be verified before we can proceed with the request.
Accessibility, Appeals, and Non-Discrimination
- Accessibility: If you need assistance or alternative formats of this policy, please contact us.
- Appeals: If you disagree with our response to a privacy-related request, you can submit an appeal via our Contact Us page.
- Non-Discrimination: The Company does not discriminate against users for exercising their privacy rights. We will not deny or modify the quality of our services based on your privacy choices.
Children’s Privacy
Our Services are intended for people aged 18 and older. We do not knowingly collect personal data from users under the age of 16.
California Consumer Privacy Notice
This California Consumer Privacy Notice supplements our general Privacy Policy and U.S. Privacy Policy, specifically addressing how we handle personal information collected from California residents. This notice aligns with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).
Collection and Use of Personal Information
The Company collects various categories of personal information to provide and improve our services. In the 12 months before the “Effective Date” at the top of this page, we may have gathered the following types of data:
- Identifiers. They include your name, email address, unique identifiers, and, in some cases, government-issued IDs for fraud prevention.
- Contact and payment information. We gather details like your phone number, billing address, and payment credentials.
- Commercial information. These details encompass your past purchases, any specific instructions linked to your orders, and interactions with our platform and services.
- Internet and device data. We collect technical information from your device, including its operating system, browser version, device type, and data stored in cookies.
- Geolocation information. We may obtain an estimated location using GPS signals, Wi-Fi networks, or other location-based technologies.
We collect this information from various sources, including:
- Direct interactions (when you provide data to us)
- Your devices and browsing activity
- Third-party vendors, service providers, and marketing partners
- Public sources, such as government records or publicly available databases
We use this data for operational, analytical, security, and marketing purposes. More details can be found in our general Privacy Policy under “Information We Collect” and “How We Use Your Data.” We also suggest checking the “Why We Collect Personal Information” section of our United States Privacy Policy.
Sharing and Disclosure of Personal Information
We share personal data for business-related purposes with service providers, vendors, and third-party partners. Over the past 12 months, we may have disclosed:
- Identifiers
- Commercial information
- Geolocation data
- Internet activity
This sharing occurs with:
- Online advertising services
- Social media platforms
- Analytics providers
- Internet service providers
Additionally, we may disclose personal information to government authorities when legally required or for compliance purposes.
Targeted Advertising and Data Sales
The Company does not sell your data for direct financial compensation. However, certain data-sharing activities related to advertising and analytics could be classified as a “sale” under California law. Specifically, we may share the following types of data with advertising partners for personalized marketing:
- Commercial information
- Internet activity
- Identifiers
- Inferences based on user activity
If you prefer to opt out of such data-sharing, you can adjust your account privacy settings and select “Do Not Sell or Share My Personal Information.” Additionally, California residents can activate the Global Privacy Control (GPC) on supported browsers to prevent such data transfers. See https://globalprivacycontrol.org for more detailed information.
Your Privacy Rights and Choices
As a California resident, you have specific rights regarding your personal information:
- Right to know. Request a summary of the personal data we collect and how it is used.
- Right to delete. Ask us to erase certain personal data, subject to legal and operational exceptions.
- Right to opt out. Decline data-sharing for advertising purposes.
- Right to correct. Request corrections to inaccurate personal data.
- Right to non-discrimination. We will not penalize you for exercising your privacy rights.
To exercise these rights, submit a request through our “Contact Us” page. We may require verification of your identity and California residency before processing your request. Requests made via phone, mail, or fax will not be accepted.
Children’s Privacy
We do not knowingly sell or share information of individuals under the age of 18. If we learn that such data has been inadvertently collected or shared, we will take immediate steps to remove it.
Additional Information
For a detailed overview of how we handle personal data, please refer to our general Privacy Policy. If you have any concerns or require further clarification, contact us through our designated support channels.
Colorado Consumer Privacy Notice
This Colorado Consumer Privacy Notice supplements our Privacy Policy and United States Privacy Policy. It applies specifically to residents of Colorado and outlines how we collect, use, share, and protect personal information in compliance with the Colorado Privacy Act (CPA).
Scope and Terminology
The terms used in this notice align with the definitions established in the Colorado Privacy Act (CPA). This policy explains:
- What personal information we collect from Colorado residents
- How we use and share this information
- Your rights under the CPA and how to exercise them
For a broader overview of our data practices, please refer to:
- “Information We Collect” and “How We Use Your Data” sections in our general Privacy Policy
- “Why We Collect Personal Information” in our United States Privacy Policy
Collection and Use of Personal Information
We collect personal information to provide and improve our services, comply with legal obligations, and support business operations. The types of information we collect include:
- Identifiers (e.g., name, email address, account credentials)
- Payment and transaction details (e.g., billing information, purchase history)
- Device and browsing data (e.g., IP address, browser settings, cookie data)
- Service usage details (e.g., interactions with our website, order history)
For more details, see our general Privacy Policy or United States Privacy Policy.
Sensitive Personal Information and Children’s Data
Sensitive Data
We do not intentionally collect, use, store, or disclose sensitive personal information, such as:
- Precise location (GPS data)
- Race, ethnicity, or religious beliefs
- Sexual orientation
- Health-related or biometric data (e.g., fingerprints, facial recognition)
- Citizenship or immigration status
- Union membership or other data classified as “Sensitive” under the CPA
Children’s Data
Our services are not intended for individuals under 18, and we do not knowingly collect or process their personal information.
Sharing of Personal Information
To operate efficiently, we may disclose personal information to service providers for various business, legal, and operational purposes.
Categories of Shared Information
Depending on your interactions with our services, we may share:
- Billing & transaction data (e.g., payment history, invoicing details)
- Customer service communications (e.g., inquiries, feedback)
- Device & browser-related data (e.g., cookies, operating system details)
- Website usage information (e.g., page visits, session duration)
- General location data (if applicable)
Third Parties We May Share Data With
We may share data with:
- Professional service providers (e.g., legal advisors, auditors)
- Marketing partners (e.g., email and ad service providers)
- Advertising networks (e.g., for interest-based advertising)
- Data analytics companies (e.g., website performance tracking)
- Social media platforms (e.g., when integrating social media features)
- Regulatory authorities (e.g., tax agencies, law enforcement)
- Internet service providers and hosting platforms (e.g., cloud storage providers)
Targeted Advertising and Data Disclosure
No Direct Sales of Personal Information
We do not sell personal information for direct financial profit. However, under the CPA, sharing certain types of personal data with third parties for targeted advertising may be considered a “sale.”
Categories of Information Shared for Targeted Advertising
The data we may share includes:
- Identifiers (e.g., name, email, device IDs, IP address)
- Commercial activity (e.g., order history, service interactions)
- Browsing & device data (e.g., website visits, cookies, ad preferences)
Opting Out
You have the right to opt out of targeted advertising and data-sharing practices. To do so, adjust your privacy settings or use a Global Privacy Control (GPC) signal in supported browsers.
Profiling and Automated Decision-Making
We may use automated processes to detect, prevent, and respond to fraudulent or illegal activities. However, we do not use profiling for employment, financial, or legal decision-making.
Since fraud detection is a security measure, an opt-out is not required for this type of automated processing.
Your Privacy Rights Under the CPA
As a Colorado resident, you have the right to:
- Access the personal information we have about you
- Correct inaccuracies in your data
- Delete your personal information
- Opt out of targeted advertising and the sharing of personal data
- Appeal a decision if we deny your privacy request
For details on exercising these rights, see the ” Exercising Your Privacy Rights” section of our United States Privacy Policy.
Privacy Policy Updates
We periodically review and update our Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. Whenever we make modifications, we will:
- Publish the revised Privacy Policy on this page
- Update the “Effective Date” at the top of the page
- Notify you of any significant changes via email or by displaying a prominent notice on our website before the updates take effect
We encourage you to check this page regularly to stay informed about how we protect your personal information. By continuing to use our services after updates are posted, you acknowledge and agree to the revised terms.
Contact Us
Use the form on our Contact Us page if you have any questions or wish to exercise your rights.